Consumer Safety Online - Who's responsibility is it anyway? presented at AUScert 2009

by Alastair Macgibbon,

Summary : Governments and businesses want consumers to do more online. And consumers have benefited enormously by accessing information and services using internet technologies. But while most internet experiences are good, we hear a lot about the dangers. What is the impact on consumers (and businesses) when things go wrong? Who thinks they are responsible? Who should be responsible? And what more could be done?