PANEL SESSION: Measuring progress in cultural change – which metrics are quantifiable, repeatable and comparable presented at TEISSLondon 2019

by John Scott, Paul Holland, Lucy Payne, Louise Cockburn, Carlos Valderrama,

Summary : The importance of establishing benchmarks before engaging in any change exercise, both qualitative and quantitativeRecognising and reflecting behavioural psychology, cognitive abilities, social attitudes and modern work-environmentsDefinitions and objectives – what do we want the end ‘culture’ to look like, so that we can establish progress against thisCan you measure employees’ emotions about organisational security?